Press Statement
Zambia Metrology Agency (ZMA)
Seizure of Underweight Shoe Polish in Mansa
13th December 2024
The Zambia Metrology Agency (ZMA) has seized about 552 tins of underweight shoe polish products in Mansa following a public compliant raised on suspicion of the product being underweight.
On the 9th of December 2024, a consumer complaint was received by ZMA regarding shoe polish purchased from Palsana Wholesale Shop in Mansa. The complaint indicated that customers were returning the product due to concerns over its weight, suggesting that the tins were underweight.
In response to the complaint, the Agency initiated an investigation and conducted inspections at Palsana Investment Limited, a wholesale distributor based in Mansa. During the inspection, it was confirmed that the suspected tins of shoe polish were indeed underweight, falling below the declared weight.
As a result of the inspection a total of 552 tins of the underweight shoe polish were seized to prevent the distribution of non-compliant products on the market. This action aligns with ZMA’s mandate to ensure compliance in fairness in trade and protection of consumers from substandard goods.
ZMA urges all traders and wholesalers to adhere to established metrology standards and ensure that products sold to consumers are accurately labeled and meet the required weight specifications.
The Agency continues to work closely with stakeholders to promote compliance with trade regulations and protect the interests of the public.
The Zambia Metrology Agency remains committed to enforcing metrology standards with regard to accurate measurements.
It is within the ZMA mandate to ensure that products on the market are compliant with the Metrology Act.
ZMA is a statutory body under Ministry of Commerce Trade and Industry that oversee and regulate measurement standards.
ZMA carries random and routine inspections on various products on the market to check if they are in compliance with the Metrology Act.
Originally Issued by
Zambia Metrology Agency
Senior Public Relations Officer
Ms. Sandra Mwila
